Dennis Dornon Resume
Important: Please Read!
At this point I have accepted an Internet Marketing position with Sales and Marketing Technologies in Orlando.
If you would like to work with me or any of my colleagues for Orlando Internet Marketing or Orlando SEO services please fill out SMTs Contact Form or call 1-800-434-0339 and we will be glad to help.
Thank You,
~ Dennis
At this point I have accepted an Internet Marketing position with Sales and Marketing Technologies in Orlando.
If you would like to work with me or any of my colleagues for Orlando Internet Marketing or Orlando SEO services please fill out SMTs Contact Form or call 1-800-434-0339 and we will be glad to help.
Thank You,
~ Dennis
Dennis Dornon Resume
SUMMARY OF QUALIFICATIONS Self-motivated and goal-driven professional with a proven record of success fueling exceptional sales and profit growth through diligence and creativity in the areas of Internet marketing, lead generation and face-to-face selling skills. Strong knowledge of search engine optimization (SEO) and search engine marketing (SEM) techniques and technologies. Gifted communicator and problem-solver capable of training and motivating both new and established personnel to embrace and facilitate progressive change. Extensive experience in budget management, web analytics, vendor negotiation, product development and customer service. Holds Chrysler Master Sales Person Certification. PROFESSIONAL EXPERIENCE Name Withheld Until Requested Florida July 2004 Present Finance Manager September 2006 Present · Selected to manage a $50,000 per month customer financing business for a large Orlando area Chrysler Jeep dealership selling 100 new and used vehicles per month as part of the largest auto retailer in the US. · Interact with both customers and financial institutions on a daily basis to ensure profitability, timely loan closings, resolution of issues such as bad credit and compliance with state laws. · Maintain at least $900 in backend profit per deal through customer interest rate or product up-selling to satisfy company goal. · Utilize ADP and other software to draw up customer paperwork and illustrate various financing options. Internet Manager July 2004 September 2006 · Credited with maximizing Internet lead generation and conversion as first point of contact for prospective customers who initiate online inquiries through services such as Google AdWords, Dealix and Cars.com. · Achieved ranking as Number One salesperson for six months in both Volume and Gross. · Optimized Internet lead count and closing ratio by utilizing third party lead generation services and instituting standard lead follow-up procedures such as email templates and phone scripts. · Managed and coached three sales representatives; held Save-A-Deal meetings to follow-up on status of potential sales opportunities. · Reported closing percentage and action plans directly to the dealership General Manager. · Negotiated with Dealix, Cars.com and other online lead providers to lower cost per lead. · Obtained elite Chrysler Master Sales Person Certification by achieving necessary 97% customer satisfaction rating and 150 new car sales in one year. · Maximized profit on sales by effectively negotiating vehicle pricing and options with customers. DUVAL MOTORCARS Gainesville, Florida January 2006 March 2006 Internet Manager · Optimized Internet-driven visibility, prospects and closings on behalf of a small Mercedes, Jeep and Buick dealership during brief leave of absence from Courtesy Chrysler Jeep. · Credited with developing Duvals Mercedes Internet Department by designing and implementing new processes, training Internet Sales Associates and hiring the Cobalt Group to provide automated updates to the website. · Drove sales from almost nothing to an average of 12 sales per month by implementing new CRM software and coaching sales staff on techniques for maximizing Internet sales and profit. AT&T WIRELESS Orlando, Florida & Oklahoma City, Oklahoma October 1999 July 2004 Trainer/Systems Analyst · Developed, maintained and instructed four-week New Hire Training classes of 20 students each at two locations with a total of 450 employees; also trained existing employees on new systems. · Honored with AT&Ts prestigious Circle of Excellence Award and a paid trip to Hawaii for taking the initiative to develop an online training manual during personal time that was adopted corporate-wide and used throughout five national call centers. · Interacted with project managers to verify accuracy of training material and assist in the seamless rollout of new products; tested new systems to assess usefulness to front line representatives. EDUCATION & SPECIALIZED TRAINING VALENCIA COMMUNITY COLLEGE Orlando, Florida 1995 1996 Coursework in General Studies CAYUGA COLLEGE Auburn, New York 1994 Coursework toward major in History Professional Sales Training DaimlerChrysler Finance Sales Training Autonation TECHNICAL SKILLS
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